Next Generation Solutions

Atalian Servest has a long history of working with distribution centres and logistics companies to provide facilities management services that are tailored to suit the environment. This experience has given Atalian Servest a thorough understanding of the challenges you face, from ensuring pick times are maximised and deadlines are met to keeping a large fleet of vehicles moving. Plus, more importantly, the Atalian Servest team has learned how they can help you overcome these issues, so your team is more productive and efficient. Whether you are looking for a single service or a complete outsourcing provision, Atalian Servest can offer you a 'Next Generation Solution'.

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Facilities Management

Reducing complexity and driving standards.

Outsource your facilities management to Atalian Servest and free up your time, so you can focus on driving your business forward. Having one point of contact and fewer management levels, means the whole process is simpler for you. Atalian Servest offers a vast range of self-delivered solutions, enabling the team to be trained across service lines to meet your requirements. Whether that is cleaning operatives that can help on restaurant till at busy times or security guards that can work front of house. Resulting in an offering that continually adapts to meet the changing demands of your business with minimal hassle to you or your team.

Benefits include:

  • Access to all your facilities information in one place, putting you in the driving seat
  • Ensuring you receive value for money
  • Integration across disciplines to create an efficient workforce
  • Reducing the complexities within your business
  • A team of experienced and accredited facilities management experts

Cleaning

Creating a productive environment.

Every industry has distinctive cleaning challenges, and as such requires an approach that is tailored to meet these needs. Atalian Servest has a team of industry experts that can develop a cleaning plan that maximises productivity and improves efficiency, from ensuring picking areas are free from debris to cleaning out freight trucks for quicker vehicle turnaround. Work with Atalian Servest and you can be assured of an approach that is tailored to suit your business, so you receive consistently high standards.

Services include:

  • Tailor-made service plans, delivered by sector experts
  • Specialist distribution centre support services
  • Technical cleaning of specialist areas and equipment
  • Cleaning schedules that fit around you and your team
  • Thorough deep cleans of premises and equipment
  • Specialist services including high-level cleaning
  • Trailer cleaning to include jet washing of all backs of trailers

Security

Trained professionals supported by the latest technology.

Distribution centres can be hubs of activity, with people coming and going. Plus, by nature they contain large amounts of valuable stock. Ensuring your assets are kept secure without impacting the productivity of your workforce is about striking the right balance. The highly skilled team at Atalian Servest will work closely with you to create an integrated security strategy, utilising trained security professionals supported by the very latest software and technologies; keeping your colleagues, visitors and assets safe and secure.

Services include:

  • Access control systems to keep your site secure
  • CCTV systems tailored to your premises
  • Front of house services tailored to your business
  • Fire detection and early warning systems
  • Intruder alarm systems
  • Manned guarding
  • Mobile patrols
  • Network security – unified threat management
  • Remote monitoring

Catering

Original, contemporary food, tailored for you.

Atalian Servest’s dedicated catering brand, Angel Hill Food Co. provides distribution centres with tasty and nutritious food options that are tailored to suit the needs of your team. Manned by a team of foodies, including award winning chefs and dedicated account managers, you can be sure that the team at Angel Hill not only understands food, but they also understand the distinct challenges faced by customers in the distribution and logistics industries, ensuring your teams are fuelled for any situation.

Services include:

  • Catering services that can improve recruitment and retention as part of a complete benefits package
  • Restaurant and kitchen design and build, to ensure an offering that works for your team
  • Menu planning, including nutritional advice, to increase colleague well-being
  • Utilising the latest technology, including EPOS and cashless till systems
  • 24/7 service provision, so that there is food available whenever your team is working
  • Sustainable, local and accredited supply chain
  • Catering provision that includes restaurants, deli and coffee bars, vending machines and hospitality services

Concierge

Make the right first impression.

Within seconds, visitors to your reception will have seen and judged your business based on what they see and how they are treated. It needs to be professional, efficient and welcoming, every minute of every day. A concierge service means different things to different people and businesses, from a straight forward meet and greet service to something more all-encompassing. Atalian Servest offers a tailored service to meet your needs, ensuing that the all-important first impression is a positive one.

Services include:

  • Greeting visitors with a smile and directing them to where they need to be
  • Checking of security passes to prevent unwanted visitors
  • Handling emails and faxes, ensuring a service that suits your requirements
  • Operating switchboards, directing calls to the right people and taking messages
  • Receiving deliveries, ensuring they are kept safe and the correct team is informed

Waste Management

Environmentally friendly, safe and efficient.

Maintaining a clean working environment means disposing of waste in a safe, environmentally friendly and efficient way. Outsourcing this task to a specialist company means you can be assured that your waste is taken care of, and that you are meeting your corporate social responsibilities. Atalian Servest will manage your commercial waste and will ensure it is disposed of quickly, efficiently and cost-effectively in a way that is environmentally responsible.

Benefits include:

  • Fully integrated environmental services
  • Recycling wherever possible, to reduce the amount of waste sent to landfill
  • Waste collection and removal, to suit your needs and schedule
  • Waste management consultancy
  • On-site audits to identify your waste requirements, highlighting any inefficiencies

Compliance

Ensuring you are fully compliant.

As an Atalian Servest customer you can take advantage of a full range of compliance solutions tailored to your business needs to ensure your centres meet the correct level of statutory requirements. All compliance services are provided by a thorough inspection and assessment process undertaken by trained and qualified professionals, supported by rigorous and effective training. This is complemented by membership of the Royal Institute of Chartered Surveyors (RICS), which enables additional associate works such as condition reports, insurance risk survey and project management.

Services include:

  • Building compliance checks and recommendations for asbestos, F-Gas and legionella
  • Ensuring your sites are DDA (Disability & Discrimination Act) compliant
  • Risk audits of your fire systems and procedures to ensure you are meeting current regulations
  • Air conditioning inspections (TM44)

Grounds Maintenance

Grounds to impress.

Atalian Servest’s experienced grounds maintenance team can create and maintain landscape solutions that are tailored to suit you. Atalian Servest works with a whole range of outdoor spaces and has the knowledge to ensure that they are properly maintained and look beautiful all year round. Whether you have acres of lawn that needs to be immaculately mown or a small patch of land to be kept clear from weeds, Atalian Servest can provide a solution that is fit for your business and budget.

Services include:

  • Full exterior design service to ensure your grounds are fit for use and reflect your image
  • Installation of trees, plants and features to fit the specifications
  • Maintenance of displays and features, so they always look their best

Washroom Services

Committing to health and safety.

Ensuring your washrooms are clean and hygienic shows your commitment to ensuring the health and safety of colleagues and visitors. By taking care of these finer details, you can build a reputation as a business that cares and as an employer of choice. Building on years of experience in keeping customers' premises hygienic and odour free, Atalian Servest can deliver a cost-effective and tailored solution to meet your specific requirements; you can trust Atalian Servest to keep your washrooms clean, fully stocked and user-friendly.

Services include:

  • A full range of high quality consumables
  • Air freshening and atmosphere control solutions, to neutralise any unpleasant odours
  • Feminine hygiene services, including disposal of sanitary products in an environmentally friendly way
  • Hand care, including the supply of a range of soap dispensers, paper towels and air dryers
  • Installation and maintenance of baby change units, to ensure a safe and hygienic environment
  • Supply of vending units that stock a range of useful items

Pest Control

Proactively minimising risk.

Pest infestations can cause an array of problems, from destroying stock to causing hygiene issues. By proactively managing potential risks, you can minimise the impact on your team, stock and property. Atalian Servest’s national network of commercial pest control technicians will work with you to ensure pest free conditions, using humane and environmentally friendly products and processes. Atalian Servest only uses innovative market leading methods in pro-active pest control and is confident its technicians will provide you with the right advice and recommendations – so much so that the initial environmental assessment is free of charge.

Services include:

  • Independent pest control technical audits, to recommend preventative measures
  • Insect identification services to determine the best course of treatment
  • Rodent, insect and wildlife monitoring, control and prevention
  • Safe and efficient fumigation

Managed Solutions

Round the clock, single point of contact.

Atalian Servest can handle your helpdesk requirements in-hours, out-of-hours or 24/7/365. Simply divert your existing contact number to the intelligent call handling system and Atalian Servest’s skilled operators will process all requests. Atalian Servest has the capability to run your entire facilities operation, logging calls on bespoke FM software and creating and issuing work orders using your company branding.

If a problem occurs, callers are routed to Atalian Servest to report the fault, provide contact details and a description of the issue. These details are processed by experienced operators, prioritised and passed to the relevant contractor or service lead. The fault is then monitored within the time parameters set by the service level agreement and the work is followed through to completion, with the audit trail recorded.

Services include:

  • 24/7 service for your convenience
  • Dedicated account management
  • Full audit trail of all calls
  • Management information, budget and call analysis reports
  • Option to use your contractors, or use Atalian Servest’s FM services
  • Real time client web portal
  • SLA monitoring service

Specialist services

Sometimes only a specialist will do.

When it comes to some tasks, only a specialist will do. Whether the work needs specialist equipment, techniques or personnel, there is nothing that phases the Atalian Servest team. From cleaning at height and where access is restricted, to cleaning delicate and unusual materials, the experienced professionals will use the most innovative and proven techniques, products and equipment. Ensuring the high standards you expect from Atalian Servest.

Services include:

  • External cladding cleaning to give a positive first impression
  • High level and difficult access cleaning using specialist equipment
  • High pressure cleaning, effective cleaning without chemicals
  • Reactive/incident cleaning
  • Window cleaning
  • Winter gritting, effectively minimising the risk of accidents and injuries
  • De-Kit of lorries, removing all cages and placing them back into the pick area
  • Charging of LOLLOPs and other battery powered warehouse machinery
  • Painting of all safety lines and zonal areas
  • Pick face management, creating efficiencies by ensuring stock is correctly stacked to make picking quicker and easier

Building services

Maintaining safe and productive environments.

It is important that your building is a safe and productive environment for your colleagues. The Atalian Servest team will work with you to create a solution that works for you. Utilising the technical expertise of a highly-experienced team of site-based and/or mobile engineers that will work behind the scenes, fixing issues as they arise to ensure minimum disruption to your day and the business.

Services include:

  • Energy reduction advisory and implementation
  • Major project works scheduled to fit your needs
  • Planned preventative maintenance around your schedule
  • Reactive maintenance, to fix issues as they arise
  • Small works, minor projects and installations
  • Statutory compliance and monitoring to suit your building requirements

Technology

By incorporating next generation smart technology into your business, you can utilise the data findings to streamline services and make efficiencies. At Atalian Servest, we have an understanding of the challenges faced in distribution and logistics environments, from the importance of a 24/7 smooth operation to the monitoring and automation of processes, whilst ensuring the highest health and safety standards. Therefore, Atalian Servest can take care of these needs for you and your business, so that you can focus on your core responsibilities with the knowledge that you are in safe hands.

SERVICES INCLUDE

  • Systems integration to give you one dashboard for centralised monitoring
  • Monitoring of footfall traffic and building usage
  • Smart building solutions
  • Application development