Next Generation Solutions

The UK is home to some of the most prestigious educational institutions, offering world-class research and teaching. It is vital that the environment is of the highest possible standard, allowing students to concentrate on their studies, to facilitate research and to inspire teaching. Atalian Servest understands that complex timetables and vast campuses mean that an adaptable and flexible solution is needed to suit the various requirements. The Atalian Servest team will work with you to create the right environment whether it is through cleaning student accommodation, providing students and employees with tasty and nutritional food or providing any ‘Next Generation Solution’.

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Facilities management

Reducing complexity and driving standards.

Outsource your facilities management to Atalian Servest and free up your time, so you can focus on driving your institution forward. Having one point of contact and fewer management levels, means the whole process is simpler for you. Atalian Servest offers a vast range of self-delivered solutions, enabling the team to be trained across service lines to meet your requirements. Whether it is cleaning operatives that can help out in the canteen during busy exam periods or security guards that can lend a hand greeting visitors on open days. Benefit from a service that can be scaled to suit the term time demands of universities, effectively supporting the needs of the institution.

Benefits include:

  • Access to all your facilities information in one place, putting you in the driving seat
  • Integration across disciplines to create an efficient workforce
  • Reducing the complexities within your business
  • A team of experienced and accredited facilities management specialists

Cleaning

A tailored approach to work around busy timetables.

Keeping campus buildings free from dirt can be a demanding task, with multiple rooms to attend to and busy timetables to work around, it can seem like a daunting responsibility. At Atalian Servest we have the expertise to manage the cleaning needs of your higher education institution, from the daily cleaning of the on-campus library to periodic deep cleans of student accommodation. The experienced team understands that a bustling media department will have different needs to a chemistry lab and will work with you to create a tailored solution for your diverse campus.

Services include:

  • Scalable tailor-made service plans that suit the term-time demands of the institution
  • Flexible, time-table friendly cleans that minimise disruption
  • Periodic deep cleans to suit the needs of your campus

Security

Utilising trained professionals and technology.

Keeping your campus safe and secure is a priority for any institution, especially when for many students it is their first time away from home. Atalian Servest can provide a team of reliable, professional security personnel that are able to strike the right balance between being approachable and effective. Supported by the latest technology, you can rely on Atalian Servest to deliver a tailored service, whether you require lock-up services or CCTV and access control. Working with Atalian Servest’s sector experts, you will find a tailored solution that always meets the security needs of your institution.

Services include:

  • CCTV systems tailored to your requirements
  • Fire detection and early warning systems
  • Intruder alarm systems
  • 24/7 manned guarding
  • Network security – unified threat management
  • Remote monitoring with our 24 hour surveillance centre

Catering

Fuelling taste buds and minds.

When catering to a diverse campus population, including students and teaching professionals from across the globe, it’s important that be able to provide a provision that is full of variety and choice. Atalian Servest's dedicated education catering brand, Catering Academy, will provide a solution that will cater for everyone, from the homesick student looking for a hearty home-cooked meal to the health conscious teaching professional working on cutting-edge research. Experienced chefs will work with you to create a food offering which is flexible, and able to accommodate busy exam periods, quieter summer holidays and special events.

Benefits include:

  • Catering services that appeal to a wide range of students
  • 24/7 service provision, so that there is food available whenever a deadline is looming
  • Catering provision that includes restaurants, deli and coffee bars and vending machines
  • Restaurant and kitchen design and build, to ensure an offering that works for your institution
  • Utilising the latest technology, including EPOS and cashless till systems
  • Sustainable, local and accredited supply chain
  • If required, can utilise partnerships with well-known high street brands to offer their products.
  • Menu planning, including nutritional advice, to increase student well-being

Building services

Maintaining safe and productive environments.

From state of the art student accommodation to prestigious lecture theatres, the Atalian Servest team can deliver a blended solution of planned and reactive maintenance that suits the requirements of your buildings. Understanding the term-time demands of higher education institutions, planned maintenance can be scheduled for a time that keeps disruption to a minimum, with reactive maintenance taking care of the unexpected, all ensuring your timetable runs smoothly. Trust in a team of experts who can work with you to create a plan that takes into account the size, type, age and function of your buildings.

Services include:

  • Energy reduction advisory and implementation
  • Planned preventative maintenance around timetables
  • Reactive maintenance, to fix issues as they arise
  • Statutory compliance and monitoring to suit your building requirements
  • Small works, minor projects and installations

Concierge

Helping you make the right first impression.

On first visit, a higher education institution can feel like a daunting environment, especially for a potential student. Having a friendly team on campus that is on hand to greet and guide students and visitors can go a long way towards creating a warm, friendly and welcoming environment. and is the first step in making a great lasting impression. Atalian Servest offers a tailored concierge solution that can ensure that all-important first impression is a good one.

Services include:

  • Greeting visitors with a smile and directing them to where they need to be
  • Checking of security passes to prevent unwanted visitors
  • Handling emails and faxes, ensuring a service that suits your requirements
  • Operating switchboards, directing calls to the right people and taking messages
  • Receiving deliveries, ensuring they are kept safe and the correct team is informed

Waste Management

Effective and environmentally friendly.

Managing waste across numerous buildings and in some cases across multiple campuses can be a tough task. Here at Atalian Servest, we can manage your waste efficiently disposing of it quickly, in a cost-effective and environmentally friendly way. The specialist team will work with you to gain an understanding of your institution’s requirements, whilst helping you to meet your corporate social responsibilities. Outsourcing to a specialist company will ensure you are always compliant and will give you the capability to increase the amount you recycle.

Benefits include:

  • Fully integrated environmental services
  • Recycling wherever possible, to reduce the amount of waste sent to landfill
  • Waste collection and removal, to suit your needs and schedule
  • Waste management consultancy
  • On-site audits to identify your waste requirements, highlighting any inefficiencies

Compliance

Managing your compliance risks.

As an Atalian Servest customer, you can take advantage of a full range of compliance solutions tailored to your institution's needs to ensure it meets the correct level of statutory requirements. All compliance services are provided by a thorough inspection and assessment process undertaken by trained and qualified professionals, supported by rigorous and effective training. This is complemented by membership of the Royal Institute of Chartered Surveyors (RICS), which enables additional associate works such as condition reports, insurance risk surveys and project management.

Services include:

  • Building compliance checks and recommendations for asbestos, F-Gas and legionella
  • Ensuring your offices are DDA (Disability and Discrimination Act) compliant
  • Risk audits of your fire systems and procedures to ensure you are meeting current regulations
  • Air conditioning inspections (TM44)

Ground maintenance

Grounds to impress.

The importance of maintaining your institution’s grounds cannot be underestimated, from ensuring they create a fantastic first impression to ensuring your sports' teams have fields fit for playing on throughout the year. With experience across a whole range of outdoor spaces, the Atalian Servest team can help you to keep your grounds fit for purpose. Whether you have playing fields, outdoor study spaces or formal gardens, you can trust in Atalian Servest to ensure that they are properly maintained all year round.

Services include:

  • Full exterior design service to ensure your grounds are fit for use and reflect your image
  • Installation of trees, plants and features to fit the specifications
  • Maintenance of displays and features, so they always look their best

Interior landscaping

Creating an attractive learning environment.

An inviting, well-kept environment not only looks good but can promote productivity and learning. Atalian Servest’s interior landscaping team can work with you to create a visually stimulating environment that positivity contributes to the atmosphere of your institution. Providing a tailored solution to suit the type of building, available area and budget, Atalian Servest will transform any space using a range of real or artificial plants.

Services include:

  • Beautifully designed natural and artificial plants, that are maintained to ensure longevity
  • Eye catching designs that promote learning
  • Scheduling work at a time that minimises disruption to your timetable
  • Site surveys, to design a scheme that suits your image and the usage of your buildings
  • Special occasion displays including Christmas trees and decorations

Washroom services

Hygienic and pleasantly scented.

Maintaining clean and hygienic washrooms shows your institution’s commitment to ensuring the health and safety of your students, colleagues and visitors. Trust in Atalian Servest to deliver a tailored, cost-effective solution that contributes positively to the student experience by providing users with a pleasant environment that makes clear the pride you have in your institution's surroundings. Working with you, the Atalian Servest team will ensure that facilities are kept clean, fully stocked and odour free.

Services include:

  • Supply of a full range of high quality consumables
  • Feminine Hygiene services that are environmentally friendly
  • Hand care, including soap dispensers, paper towels and air dryers
  • Air freshening and atmosphere control solutions to ensure a pleasant scent
  • Supply of vending units that stock a range of useful items

Pest control

Safeguarding your institution.

Taking action to minimise the risk of pest infestations is important when you consider the potential health and safety implications for your students, teaching professionals and visitors. It is especially vital if you have on-campus student accommodation, where an infestation could cause an array of problems. Atalian Servest’s experienced pest control technicians can assist you with a proactive solution that will safeguard your premises and people. Using humane and environmentally friendly processes and products, you can be assured that the service you receive is right for you.

Services include:

  • Independent pest control technical audits, to recommend preventative measures
  • Insect identification services to determine the best course of treatment
  • Rodent, insect and wildlife monitoring, control and prevention
  • Bed bug control using a patented preventative solution
  • Safe and efficient fumigation

Managed solutions

Round the clock, single point of contact.

Knowing that there is a team to support you in handling your helpdesk requirements in-hours, out-of-hours or 24/7/365 can provide relief. By diverting your existing contact number to Atalian Servest’s intelligent call handling system, you can rely on a team of skilled customer service representatives to process any requests. Utilising bespoke FM software to log calls, Atalian Servest can run your entire facilities operation, creating and issuing work orders using your institution’s branding. When any faults occur they will be handled from start to finish, with the issue monitored and followed through to completion, all with a recorded audit trail.

Services include:

  • 24/7 service for your convenience
  • Dedicated account management
  • Full audit trail of all calls
  • Management information, budget and call analysis reports
  • Option to use your contractors, or use Atalian Servest’s FM services
  • Real time client web portal
  • SLA monitoring service

Specialist services

When only a specialist will do.

For some cleaning tasks, only a specialist can deliver the right solution. Atalian Servest’s specialist cleaning team has the know-how and tools to provide you with a range of services, from cleaning at height and where access is restricted to the cleaning of delicate and unusual materials. You can be assured that the team will use the right equipment and techniques to protect your institution's buildings and that the highest standards are met.

Services include:

  • Window cleaning to keep buildings looking presentable
  • Carpet cleaning to prevent build up of walk in dirt in busy hallways and corridors
  • Builder’s cleans for any new or redeveloped buildings on campus
  • Reactive/incident cleaning to maintain a pleasant learning environment
  • Winter gritting to keep your students and visitors safe from slipping on the ice
  • External cladding cleaning

Technology

Utilising the latest technology to enable data driven benefits for your learning environment.

By incorporating next generation smart technology into your establishment you can utilise data findings to streamline services and make efficiencies. At Atalian Servest we have a great understanding of the challenges faced in the education environment, from the importance of student experience and their learning to the need for great teaching facilities. Utilising this knowledge, the Atalian Servest team can assist you in creating a learning environment that is as seamless as possible whilst ensuring that all students, teaching professionals and visitors are kept safe. Trust in Atalian Servest to take care of these needs for you, so that you can focus on your core responsibilities knowing that you are in safe and experienced hands.

  • Systems integration to give you one dashboard for centralised monitoring
  • Monitoring of footfall traffic and building usage
  • Smart building solutions
  • Application development
  • Desktop and hardware support
  • Technical advice
  • Network infrastructure and management