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Imperial War Museums award Servest Group soft services contract

By 19th September 2016Business Wins, Cleaning, News

Servest, a leading integrated solutions provider to businesses across the United Kingdom, Europe and South Africa, has won a five-year contract with Imperial War Museums (IWM).

From 1st November 2016, Servest will provide soft services to the unique property portfolio: Imperial War Museum London, the Churchill War Rooms, HMS Belfast, Duxford and the iconic Libeskind building in Manchester. In addition to providing cleaning, front of house, waste and pest solutions to the collective buildings that welcome 1.6 million visitors per annum, Servest will also deliver event support. The team will work with IWM during the popular programme of special events including the three annual two-day airshows at Duxford.

IWM, seeking to move away from working with multiple service providers, wanted to appoint one trusted company that could offer a high quality, cost effective soft services solution. During the six-month competitive tender process, Servest demonstrated the knowledge and experience required to deliver value to such a unique set of sites.

Tim Strofton, Assistant Director of Visitor & Property Services from IWM, said: “Servest proposed an innovative solution that will raise standards across the board. What’s more, the service provider actively engaged with us throughout the process, testament to Servest’s ability to build strong relationships. For us, it’s imperative that we can trust our partners – and Servest’s commitment, enthusiasm and impressive track record mirrors what we were looking for in a soft services provider.”

Rob Legge, Servest Group CEO, said: “Imperial War Museums is unique in its coverage of conflicts and its home is as equally rich in history. The organisation’s five sites, including both World War I and II buildings, bring with them a specific set of challenges that Servest has experience managing. We are all very excited to be working with such a prolific arts and culture organisation.

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