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Mel Thompson – Operational Procurement Team Leader


After sixth form, Mel worked for a high street retailer before moving to designing and selling bespoke kitchens and bathrooms. Immediately prior to joining Servest, she worked as an appointments manager for a telesales company.


In April 2011, Mel joined Servest looking to build a strong career. Within her first few years, she saw her back-office department relaunch as an operational support and customer services function. Mel took the change in her stride, working her way up to the more senior role of operational support officer.

Servest supported her as she completed a level two and three NVQ in business administration and customer service. Following another restructure, Mel was promoted to operational procurement team leader, recognising her skills in coaching and supporting the team.


Mel loves working for a company that focuses on growth and innovation and that invests in its employees. She hopes to continue developing her leadership skills and undergo further training with a view to becoming a department manager, so she can make an impact on the business.

“I have grown and learned a great deal in my time with the company and want to remain part of the Servest journey.” – Mel

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