The UK security services industry has grown significantly over the past decade in response to changing and more sophisticated threats. Highlighted in ADS Group’s UK Security Sector Outlook Report, in 2016 the UK security sector grew by 17% and in the last five years its turnover has doubled to £12.2bn. Working across a broad range of challenging environments, from the public sector to professional services and retail to manufacturing, the security landscape is constantly evolving.
Some years ago, commercial security services would have focused on threat prevention, keeping colleagues and customers safe, and perhaps industrial espionage. The security landscape today is more varied and encompasses a vast range of services, including:
- Protecting against terrorist or terror-inspired attacks
- Internal and external theft
- Vandalism and sabotage
- Personnel authorisation, security checks and access systems
- Manned guarding – protecting colleagues, customers and guests
- Front of house and customer facing duties
- Disaster prevention and recovery
- CCTV and video analytics
- Mobile welfare
- Cyber security assessments
- Security dog handlers
Understanding the challenges
The way that a business needs to be protected depends on its size and nature. Are there multiple sites? High value stock in hand? Valuable equipment? Dangerous chemicals? Is the company’s data valuable to competitors or sensitive in nature? To protect colleagues, customers, visitors and other assets, it’s necessary to assess the risks of each business. Security experts can then tailor a solution to meet your specific needs.
What are the benefits of outsourcing security services?
To ensure the best security solution is in place, many organisations choose to outsource security services to a specialist company. By outsourcing, customers are able to call on the expertise of an entire organisation that is equipped with the range and breadth of skills required to tackle modern security threats.
By partnering with a reputable security services provider, you can be assured that your business is being supported by professionals who have been trained to the highest standard. Security Industry Authority (SIA) licenses are required by all private security professionals to ensure they are properly trained and qualified to do their job, as stated by the Private Security Industry Act 2001. Not only are Servest’s security team SIA licensed and government vetted, but they also have access to further training and development opportunities, including: Enhanced First Aid, Behavioural Detection, Terrorist Awareness, Video Analytics and Concierge Services.
Servest is committed to providing a security solution that is right for you, ensuring the best people are on hand to support your business. Servest’s security team progress along a career path backed by comprehensive training and mentoring, improving their knowledge, skillset and ability to minimise threats and safeguard your business.
Services adapted to you
The role of security professionals is changing and the ability to present a professional, welcoming approach, as well as providing traditional security experience has changed the way that colleagues are trained and deployed. Servest’s managing director of Security, Jason Etherington, explores this further in his blog – The changing role of the security guard; from “heavy” to “brand ambassador”.
As a result of improved training and recruitment standards, modern day security guards are equipped with a broad range of skills to ensure they can offer the highest level of support to your business. Here at Servest, our security professionals are dedicated to providing great service and possess a comprehensive range of skills, including:
- Guarding, physical security and patrols to protect colleagues, buildings and equipment
- Security searches
- Control room operations – monitoring CCTV and other security systems
- Front of house and concierge functions, including guest/colleague access
- Security procedures in the event of a fire or threat to safety
- First aid
- Up-to-date legal knowledge of the permitted authorities of a security guard
Access to the latest technology
Due to advances in technology, new opportunities to improve services and products are now possible and it is changing the way that security providers deploy their services and resources. Through partnerships and continuous training and development, a specialist security provider is often better placed to keep up with the advances in hardware, software, systems and the skills needed to deliver cutting-edge solutions.
Video analytics specialists now use the latest technology to offer more intelligent methods of detection. By continuously analysing footage, video analytics systems have the ability to drastically reduce the number of false alarms generated by traditional CCTV cameras. Not only does this help to manage the deployment of physical resources, it also provides greater insight into when people are active on your premises.
To enhance its security offering and improve efficiency, Servest has partnered with Business Insight 3 (Bi3), a customer intelligence specialist. By further merging the spheres of technology and security, Servest is working proactively with customers to deliver innovative, cost effective and bespoke solutions.
Internet of Things
Thanks to the Internet of Things (IoT), more devices and objects are connected to the internet than ever before. Everyday products and devices can now be equipped with sensors to collect data and transmit to central reporting systems via the internet. Whether it is a wearable device or a CCTV system, connecting intelligence from a vast range of sources not only helps to improve visibility of potential threats, but also allows for a security strategy to be tailored to your specific needs.
Drones are beginning to find their place in the industry, too. Experienced drone pilots can put cameras in places where it would take too long, or be too dangerous, to put a person. Outfitted with various sensors and cameras, drones can be of use in many situations, including aerial surveillance, thermal detection for search and rescue operations and building safety inspections, to name but a few. Rather than replacing security professionals, an eye-in-the-sky can help to provide greater intelligence, allowing for more informed decision making.
Fully trained security experts will be able to handle multiple threats to your business, both general tasks and more complex challenges. Servest is able to take experience gained from working with its customers and apply it to your business, putting protective measures in place to safeguard your customers from new and ever more sophisticated threats.
As a Servest customer, you can relax in the knowledge that your people, buildings and assets will be protected by trained professionals who are supported by the latest technology, so you can focus on your core functions.
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