Next Generation Solutions Provider

From years of experience listening to customers' needs, Atalian Servest understands the challenges faced by those working in the public sector whether that is in central or local government, emergency services or in the secure estate. The team will utilise this experience and work with you to build a solution that is right for you, that reduces costs and drives efficiencies. Whether you are looking for a single service or have a new problem you are unsure how to solve, Atalian Servest can provide you with a 'Next Generation Solution'.

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Facilities management

Reducing complexity and driving standards.

Outsource your facilities management to Atalian Servest and free up your time, so you can focus on driving your business forward. Having one point of contact and fewer management levels, means the whole process is simpler for you. Atalian Servest offers a vast range of self-delivered solutions, enabling the team to be trained across service lines to meet your requirements. Whether that is cleaning operatives that are able to help on the till in the restaurant during busy times or security guards that can work front of house. Resulting in an offering that continually adapts to meet the changing demands of your business with minimal hassle to you or your team.

Benefits include:

  • Access to all your facilities information in one place, putting you in the driving seat
  • Integration across disciplines to create an efficient workforce
  • Reducing the complexities within your business
  • A team of experienced and accredited hard service specialists

Cleaning

Service excellence creating a productive environment.

Creating a clean and safe environment can help improve productivity, make your job easier and keep your team healthy. Being clean not only looks good, it plays a part in the image you portray to your residents, visitors or service users. Atalian Servest has a team of sector experts that can develop a cleaning plan that creates the right environment for your team. Work with Atalian Servest and you can be assured of and approach that is tailored to suit you, one that will deliver consistently high standards.

Services include:

  • Tailor-made service plans, delivered by sector experts
  • Cleaning schedules that fit around you and your team
  • Thorough deep cleans of premises

Catering

Original, contemporary food, tailored for you.

Atalian Servest’s dedicated catering brand, Angel Hill Food Co. provides the public sector with a cost effective and value for money solution, often within the confines of nil subsidy. Managed by a team of foodies, including award winning chefs and dedicated account managers, you can be sure that the team at Angel Hill understands food, but they also understand the distinct challenges faced by customers in the public sector. From ensuring that catering facilities are available 24/7, for when your team are working to meet a deadline or when you are collaborating with counterparts overseas, to providing high end hospitality and fine dining, for when you need to pull out all the stops to impress, the Angel Hill Food Co. team has it covered.

Services include:

  • A cost effective and value for money solution, often within the confines of a nil subsidy model
  • Catering services that can improve recruitment and retention as part of a complete benefits package
  • Restaurant and kitchen design and build, to ensure an offering that works for your team
  • Menu planning, including nutritional advice, to increase colleague well-being
  • Utilising the latest technology, including EPOS and cashless till systems
  • 24/7 service provision, so that there is food available whenever your team is working
  • High end hospitality including fine dining for VIP catering
  • Sustainable, local and accredited supply chain
  • Catering provision that includes restaurants, deli and coffee bars, vending machines and hospitality services

Building services

Maintaining safe and productive environments.

It is important that your building is a safe and comfortable environment for your colleagues, tenants and visitors. Atalian Servest will work closely with you to create a solution that is right for you, that understands the varying demands of the public sector estate and that utilised the technical expertise and versatility of the highly experienced team of mobile and site-based engineers that will deliver all your building maintenance needs.

If you are planning to undertake any projects, such as refurbishing your building or installing new plant, Atalian Servest’s dedicated projects team can take away the pain and lead the project from start to finish, including the design, project management and delivery of the project.

Services include:

  • Energy reduction advisory and implementation service
  • Planned preventative maintenance around your schedule
  • Reactive maintenance, to fix issues as they arise
  • Statutory compliance and monitoring to suit your building requirements
  • Small works, minor projects and installations

Concierge

Make the right first impression.

Within seconds, visitors to your reception will have seen and judged the service based on what they see and how they are treated. It needs to be professional, efficient and welcoming, every minute of every day. A concierge service means different things to different people and will differ depending on the public service being delivered from a straight forward meet and greet service to something more all-encompassing. Atalian Servest offers a tailored service to meet your needs, ensuring that the all-important first impression is a positive one.

Services include:

  • Greeting visitors with a smile and directing them to where they need to be
  • Checking of security passes to prevent unwanted visitors
  • Handling emails and faxes, ensuring a service that suits your requirements
  • Operating switchboards, directing calls to the right people and taking messages
  • Receiving deliveries, ensuring they are kept safe and the correct team is informed

Waste Management

Environmentally friendly, safe and efficient.

Maintaining a clean working environment means disposing of waste in a safe, environmentally friendly and efficient way. Outsourcing this task to a specialist company means you can be assured that your waste is taken care of, and that you are meeting your corporate social responsibilities. Atalian Servest will manage your commercial waste and will ensure it is disposed of quickly, efficiently and cost-effectively in a way that is environmentally responsible.

Benefits include:

  • Fully integrated environmental services
  • Recycling wherever possible, to reduce the amount of waste sent to landfill
  • Waste collection and removal, to suit your needs and schedule
  • Waste management consultancy
  • On-site audits to identify your waste requirements, highlighting any inefficiencies

Compliance

Ensuring you are fully compliant.

As an Atalian Servest customer you can take advantage of a full range of compliance solutions tailored to your needs to ensure your buildings meets all relevant statutory requirements. All compliance services are provided by a thorough inspection and assessment process undertaken by trained and qualified professionals, supported by rigorous and effective training. This is complemented by membership of the Royal Institute of Chartered Surveyors (RICS), which enables additional associate works such as condition reports, insurance risk surveys and project management.

Services include:

  • Building compliance checks and recommendations for asbestos, F-Gas and legionella
  • Ensuring your buildings are DDA (Disability and Discrimination Act) compliant
  • Risk audits of your fire systems and procedures to ensure you are meeting current regulations
  • Air conditioning inspections (TM44)

Ground maintenance

Grounds to impress.

Atalian Servest can create and maintain landscape solutions that are tailored to suit you, from lawn care and maintenance, to flower bed design and hedge cutting plus much more. Atalian Servest works with a whole range of outdoor spaces and has the knowledge to ensure that they are properly maintained and look beautiful all year round. Whether you have acres of lawn that needs to be immaculately mown or a small patch of land to be kept clear from weeds Atalian Servest can provide a solution that is fit for your budget.

Services include:

  • Full exterior design service to ensure your grounds are fit for use and reflect the right image
  • Installation of trees, plants and features to fit the specifications
  • Maintenance of displays and features, so they always look their best

Interior landscaping

Looking good and increasing productivity.

A well-kept and visually stimulating environment not only makes a good impression, it can help increase colleague productivity and enhance the visitor experience. Plants are known to have a positive impact on health and well-being, and bringing them into the work environment has been shown to improve the stress levels of your team. Atalian Servest can offer you a specialist service, providing the complete range of interior landscaping services for your business, tailored to your space and budget. Transforming your working space into an impressive visual display using a range of real or artificial plants.

Services include:

  • Beautifully designed natural and artificial plants, that are maintained to ensure longevity
  • Eye catching designs that suit your environment
  • Scheduling work during off-peak hours to minimise disruption to your team
  • Site surveys, to design a scheme that suits your image and the usage of your premises
  • Special occasion displays including Christmas trees and decorations

Washroom services

Committing to health and safety.

Ensuring your washrooms are clean and hygienic shows your commitment to ensuring the health and safety of your colleagues and visitors. By taking care of these finer details shows that you care about your service users, colleagues and visitors. Building on years of experience in keeping premises hygienic and odour free, Atalian Servest can deliver a cost-effective and tailored solution to meet your specific requirements; you can trust Atalian Servest to keep your washrooms clean, fully stocked and user-friendly

Services include:

  • A full range of high quality consumables
  • Air freshening and atmosphere control solutions, to neutralise any unpleasant odours
  • Feminine hygiene services, including disposal of sanitary products in an environmentally friendly way
  • Hand care, including the supply of a range of soap dispensers, paper towels and air dryers
  • Installation and maintenance of baby change units, to ensure a safe and hygienic environment
  • Supply of vending units that stock a range of useful items

Pest control

Proactively minimising risk.

By proactively managing the potential risks of a pest infestation, you can minimise the impact on your team and property. Atalian Servest’s national network of commercial pest control technicians will work with you to ensure pest free conditions, using humane and environmentally friendly products and processes. Ensuring that you receive a transparent service that is right for you. Atalian Servest only uses innovative market leading methods in pro-active pest control, and is confident its technicians will provide you with the right advice and recommendations – so much so that the initial environmental assessment is free of charge.

Services include:

  • Independent pest control technical audits, to recommend preventative measures
  • Insect identification services to determine the best course of treatment
  • Rodent, insect and wildlife monitoring, control and prevention
  • Safe and efficient fumigation

Managed solutions

Round the clock, single point of contact.

Atalian Servest can handle your helpdesk requirements in-hours, out-of-hours or 24/7/365. Simply divert your existing contact number to the intelligent call handling system and Atalian Servest’s skilled operators will process all requests. Atalian Servest has the capability to run your entire facilities operation, logging calls on bespoke FM software and creating and issuing work orders using your company branding. If a problem occurs, callers are routed to Atalian Servest to report the fault, provide contact details and a description of the issue. These details are processed by experienced operators, prioritised and passed to the relevant contractor or service lead. The fault is then monitored within the time parameters set by the service level agreement and the work is followed through to completion, with the audit trail recorded

Services include:

  • 24/7 service for your convenience
  • Dedicated account management
  • Full audit trail of all calls
  • Management information, budget and call analysis reports
  • Option to use your contractors, or use Atalian Servest’s FM services
  • Real time customer web portal
  • SLA monitoring service

Specialist services

Sometimes only a specialist will do.

When it comes to some cleaning tasks, only a specialist will do. Whether the task needs specialist equipment, techniques or personnel, there is nothing that phases Atalian Servest’s specialist team. From cleaning at height and where access is restricted, to cleaning delicate and unusual materials, the experienced professionals will use the most innovative and proven techniques, products and equipment. Ensuring the high standards you expect from Atalian Servest.

Services include:

  • Window cleaning
  • Winter gritting to keep you safe from slipping on the ice
  • Carpet deep cleans to remove walked in dirt and grime cleaning
  • Floor restorations so they look like new, extending their lifespan
  • High pressure cleaning, effective cleaning without chemicals
  • Reactive/incident cleaning
  • Heritage building cleaning

Security

Trained professionals supported by the latest technology.

Creating a safe, secure environment is about striking the right balance. The highly skilled team at Atalian Servest will work closely with you to create an integrated security strategy, utilising trained security professionals supported by the very latest software and technologies; keeping your employees, visitors and assets safe and secure. Here at Atalian Servest, we understand the challenges of the public sector and will utilise our expertise and knowledge to ensure that you have the best solutions to keep you protected and secure.

Services include:

  • Access control systems to keep your premises secure
  • CCTV systems tailored to your requirements
  • Front of house services tailored to your business needs
  • Fire detection and early warning systems
  • Intruder alarm systems
  • 24/7 manned guarding
  • Network security – unified threat management
  • Remote monitoring with our 24 hour surveillance centre

Technology

Utilising the latest technology to enable data driven benefits

By incorporating next generation smart technology into your premises, you can utilise the data findings to streamline services and make efficiencies. At Atalian Servest we have a thorough understanding of the challenges faced in the public sector, from the importance of agile working to monitoring and automation of user experiences. The Atalian Servest team will utilise this knowledge and experience to take care of these needs for you and your customers, so that you can focus on your core responsibilities with the knowledge that you are in safe hands.

Services include:

  • Systems integration to give you one dashboard for centralised monitoring
  • Monitoring of footfall traffic and building usage
  • Smart building solutions
  • Application development