Next Generation Solutions

From taking time to listen to customers and others in the transport sector, Atalian Servest understands the needs of those working in various transport industries. The team will utilise this knowledge and experience to work with you to build a solution that is right for your business, creating an environment in which your business will thrive. Whether you are looking for a single service or complete outsourcing provision, Atalian Servest can provide you with a 'Next Generation Solution'.

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Facilities management

Reducing complexity and driving standards.

Outsource your facilities management to Atalian Servest and free up your time, so you can focus on driving your business forward. Having one point of contact and fewer management levels, means the whole process is simpler for you. Atalian Servest offers a vast range of self-delivered solutions, enabling the team to be trained across service lines to meet your requirements. Resulting in an offering that continually adapts to meet the changing demands of your business with minimal hassle to you or your team.

Benefits include:

  • Access to all your facilities information in one place, putting you in the driving seat
  • Integration across disciplines to create an efficient workforce
  • Reducing the complexities within your business
  • A team of experienced and accredited facilities management specialists

Cleaning

Creating a productive environment.

Ensuring your customers have a pleasant travel experience means presenting them with a clean environment throughout every stage of their journey. Atalian Servest has a team of industry experts that can develop a cleaning plan that creates the right environments for your passengers. Work with Atalian Servest and you can be assured of an approach that is tailored to suit your business, and delivers consistently high standards.

Services include:

  • Tailor-made service plans, delivered by sector experts
  • Cleaning schedules that fit around you and your team
  • Thorough deep cleans of premises and vehicles

Security

Trained professionals supported by the latest technology.

Creating a safe and secure environment for your customers and colleagues is about understanding the risks and striking the right balance. The highly skilled team at Atalian Servest will work closely with you to create an integrated security strategy, utilising trained security professionals supported by the very latest software and technologies; keeping your colleagues and customers safe and secure. Here at Atalian Servest, we understand the challenges faced by the transport industry and are able to utilise expertise and knowledge to ensure that you have the best solutions for your needs.

Services include:

  • Access control systems to keep your premises secure
  • CCTV systems tailored to your requirements
  • Front of house services tailored to your business needs
  • Fire detection and early warning systems
  • Intruder alarm systems
  • 24/7 manned guarding
  • Network security – unified threat management
  • Remote monitoring with our 24 hour surveillance centre

Catering

Original, contemporary food, tailored for you.

Atalian Servest’s dedicated catering brand, Angel Hill Food Co. provides companies with tasty, nutritious and contemporary food options that are tailored to suit the needs of your team. Managed by a team of foodies, including award winning chefs and dedicated account managers, you can be sure that the team at Angel Hill understands food, but they also understand the distinct challenges faced by the transport sector.

Benefits include:

  • Catering services that can improve recruitment and retention as part of a complete benefits package
  • Restaurant and kitchen design and build, to ensure an offering that works for your team
  • Menu planning, including nutritional advice, to increase colleague well-being
  • Utilising the latest technology, including EPOS and cashless till systems
  • 24/7 service provision, so that there is food available whenever your team is working
  • High end hospitality including fine dining for client and stakeholder entertaining
  • Sustainable, local and accredited supply chain
  • Catering provision that includes restaurants, deli and coffee bars, vending machines and hospitality services

Building services

Maintaining safe and productive environments.

It is important that your premised and vehicles are safe and comfortable environments for your colleagues and customers. Atalian Servest will work closely with you to create a solution that is right for your business, with the versatility and technical expertise of our highly-experienced team of mobile and site-based engineers delivering all your building maintenance needs.

Services include:

  • Energy reduction advisory and implementation services
  • Planned preventative maintenance around your schedule
  • Reactive maintenance, to fix issues as they arise
  • Statutory compliance and monitoring to suit your building requirements
  • Small works, minor projects and installations

Concierge

Make the right first impression.

Within seconds, visitors to your reception will have seen and judged your business based on what they see and how they are treated. It needs to be professional, efficient and welcoming, every minute of every day. A concierge service means different things to different people and businesses, from a straight forward meet and greet service to something more all-encompassing. Atalian Servest offers a tailored service to meet your needs, ensuring that the all-important first impression is a positive one.

Services include:

  • Greeting visitors with a smile and directing them to where they need to be
  • Checking of security passes to prevent unwanted visitors
  • Handling emails and faxes, ensuring a service that suits your requirements
  • Operating switchboards, directing calls to the right people and taking messages
  • Receiving deliveries, ensuring they are kept safe and the correct team is informed

Waste Management

Environmentally friendly, safe and efficient.

Maintaining a clean working environment means disposing of waste in a safe, environmentally friendly and efficient way. Outsourcing this task to a specialist company means you can be assured that your waste is taken care of, and that you are meeting your corporate social responsibilities. Atalian Servest will manage your commercial waste and will ensure it is disposed of quickly, efficiently and cost-effectively in a way that is environmentally responsible.

Benefits include:

  • Fully integrated environmental services
  • Recycling wherever possible, to reduce the amount of waste sent to landfill
  • Waste collection and removal, to suit your needs and schedule
  • Waste management consultancy
  • On-site audits to identify your waste requirements, highlighting any inefficiencies

Compliance

Ensuring you meet your regulatory commitments

As an Atalian Servest customer you can take advantage of a full range of compliance solutions tailored to your business needs to ensure it meets the correct level of statutory requirements. All compliance services are provided by a thorough inspection and assessment process undertaken by trained and qualified professionals, supported by rigorous and effective training. This is complemented by membership of the Royal Institute of Chartered Surveyors (RICS), which enables additional associate works such as condition reports, insurance risk surveys and project management.

Services include:

  • Building compliance checks and recommendations for asbestos, F-Gas and legionella
  • Ensuring your offices are DDA compliant
  • Risk audits of your fire systems and procedures to ensure you are meeting current regulations
  • Air conditioning inspections (TM44)

Ground maintenance

Grounds to impress.

Atalian Servest’s experienced and knowledgeable team can create and maintain landscape solutions that are tailored to suit you, from lawn care and maintenance, to flower bed design and hedge cutting plus much more. Atalian Servest works with a whole range of outdoor spaces and has the knowledge to ensure that they are properly maintained and look beautiful all year round. Whether you have acres of lawn that need to be immaculately mown or a small patch of land to be kept clear from weeds, Atalian Servest can provide a solution that is fit for your business and budget.

Services include:

  • Full exterior design service to ensure your grounds are fit for use and reflect your image
  • Installation of trees, plants and features to fit your specifications
  • Maintenance of displays and features, so they always look their best

Interior landscaping

Looking good and increasing productivity.

A well-kept and visually stimulating environment not only makes a good impression, it can increase productivity. Plants are known to have a positive effect on health and well-being, and bringing them inside has been shown to improve the stress levels of your colleagues and customers. Atalian Servest can offer you a specialist service, providing the complete range of interior landscaping services for your business, tailored to your space and budget. Transforming your working space into an impressive visual display using a range of real or artificial plants.

Services include:

  • Beautifully designed natural and artificial plants, that are maintained to ensure longevity
  • Eye catching designs that suit your environment
  • Scheduling work during off-peak hours to minimise disruption to your team
  • Site surveys, to design a scheme that suits your image and the usage of your premises
  • Special occasion displays including Christmas trees and decorations

Washroom services

Committing to health and safety.

Ensuring your washrooms are clean and hygienic shows your commitment to ensuring the health and safety of your colleagues and passengers. By taking care of these finer details you build a reputation as a business that cares and as an employer of choice. Building on years of experience in keeping clients premises hygienic and odour free, Atalian Servest can deliver a cost-effective and tailored solution to meet your specific requirements; you can trust Atalian Servest to keep your washrooms clean, fully stocked and user-friendly.

Services include:

  • A full range of high quality consumables
  • Air freshening and atmosphere control solutions, to neutralise any unpleasant odours
  • Feminine hygiene services, including disposal of sanitary products in an environmentally friendly way
  • Hand care, including the supply of a range of soap dispensers, paper towels and air dryers
  • Installation and maintenance of baby change units, to ensure a safe and hygienic environment
  • Supply of vending units that stock a range of useful items

Pest control

Proactively minimising risk.

By proactively managing the potential risks of a pest infestation, you can minimise the impact on your team, passengers and property. Atalian Servest’s national network of commercial pest control technicians will work with you to ensure pest free conditions, using humane and environmentally friendly products and processes. Ensuring that you receive a transparent service that is right for you. Atalian Servest only uses innovative market leading methods in pro-active pest control, and is confident its technicians will provide you with the right advice and recommendations – so much so that the initial environmental assessment is free of charge.

Services include:

  • Independent pest control technical audits, to recommend preventative measures
  • Insect identification services to determine the best course of treatment
  • Rodent, insect and wildlife monitoring, control and prevention
  • Safe and efficient fumigation

Managed solutions

Round the clock, single point of contact.

Atalian Servest can handle your helpdesk requirement in-hours, out-of-hours or 24/7/365. Simply divert your existing contact number to the intelligent call handling system and Atalian Servest’s skilled operators will process all requests. Atalian Servest has the capability to run your entire facilities operation, logging calls on bespoke FM software and creating and issuing work orders using your company branding. If a problem occurs, callers are routed to Atalian Servest to report the fault, provide contact details and a description of the issue. These details are processed by experienced operators, prioritised and passed to the relevant contractor or service lead. The fault is then monitored within the time parameters set by the service level agreement and the work is followed through to completion, with the audit trail recorded.

Services include:

  • 24/7 service for your convenience
  • Dedicated account management
  • Full audit trail of all calls
  • Management information, budget and call analysis reports
  • Option to use your contractors, or use Atalian Servest’s FM services
  • Real time client web portal
  • SLA monitoring service

Specialist services

Sometimes only a specialist will do.

When it comes to some cleaning tasks, only a specialist will do. Whether the task needs specialist equipment, techniques or personnel, there is nothing that phases Atalian Servest’s specialist team. From cleaning at height and where access is restricted to cleaning of delicate and unusual materials, the experienced professionals will use the most innovative and proven techniques, products and equipment. Ensuring the high standards you expect from Atalian Servest.

Services include:

  • Window cleaning
  • Winter gritting to keep you safe from slipping on the ice
  • Carpet deep cleans to remove walked in dirt and grime cleaning
  • Floor restorations so they look like new, extending their lifespan
  • High pressure cleaning, effective cleaning without chemicals
  • Reactive/incident cleaning

Technology

Utilising the latest technology to enable data driven benefits for your business.

By incorporating the latest technology, such as beacons and sensors around your sites, data can be collected and interpreted in real time to inform decisions that can streamline services and make efficiencies. At Atalian Servest, we have an understanding of the challenges faced in the transport sector, from managing passenger flow around bottlenecks, to keeping passengers up to date with changes to their journey. The Atalian Servest team will utilise this knowledge and experience to take care of these needs for you and your business, so that you can focus on your core responsibilities.

Services include:

  • Monitoring of passenger footfall traffic and services usage
  • Systems integration to give you one dashboard for centralised monitoring
  • Smart building solutions
  • Application development